widespread adoption of online ordering system prompts ONOSYS to add '5 to 7' new staffers

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Three college friends could never have imagined that their mutual love of pizza was going to turn into a lucrative career. In 2003, Stan Garber and his Case Western buddies Oleg Fridman and Alex Yakubovich had a small website design company. When Rascal House Pizza approached them to build on online ordering system, ONOSYS Online Ordering Systems was born.

"We had a huge opportunity," says Garber. "I knew I didn't want to order food over the phone any more -- especially at 1 a.m."

In no time at all the three sold off their design company, raised some capital and started ONOSYS. After "a lot of hustle and bustle," ONOSYS, which is headquartered on E. 40th Street, is the second largest restaurant online ordering company in the country, with clients like Panera Bread, Applebee's and Papa John's International. More than 75 restaurant chains in the U.S., Canada, Mexico and Ireland use their system.

"These restaurant chains are seeing a 20 to 25-percent increase in ticket sales with our system," says Garber. The company is on track to process $100 million in to-go orders in 2011.

While adoption of the idea was slow at first -- only 15-20 percent in the first two years -- the concept took off in 2008. "There are huge benefits to the customer, but also amazing benefits for the restaurant," says Garber. "The bigger chains are now adopting this [technology] quite fast and the smaller chains are starting to."

The company has steadily grown in its four years -- from five people in 2008 to 13 today. "We've seen the most amount of growth this year," says Garber. "We're probably hiring five to seven more people this year."


Source: Stan Garber
Writer: Karin Connelly



Karin Connelly Rice
Karin Connelly Rice

About the Author: Karin Connelly Rice

Karin Connelly Rice enjoys telling people's stories, whether it's a promising startup or a life's passion. Over the past 20 years she has reported on the local business community for publications such as Inside Business and Cleveland Magazine. She was editor of the Rocky River/Lakewood edition of In the Neighborhood and was a reporter and photographer for the Amherst News-Times. At Fresh Water she enjoys telling the stories of Clevelanders who are shaping and embracing the business and research climate in Cleveland.